How are we doing?
Submit a bug on Bugzilla
Our team uses an issue tracker called Bugzilla for filing bugs and monitoring fixes. Anyone can submit a bug. And just because it’s called a "bug" doesn’t necessarily mean there’s something wrong; it can be an idea you have for a feature, a note about how much you like something or a non-technical suggestion for improvments.
When you file your bug, be sure to put "Feedback" in the Status Whiteboard field so we can find it. If you don’t see the Whiteboard option, make sure the advanced options are showing.
Host a user testing session
A user testing session is when you sit down with a user, have them explore the site and then fill out a survey with their responses. These sessions are extremely helpful to us because users can concentrate on exploring the site while you take care of accurately reporting on their experience.
- 1 Familiarize yourself with our survey.
- 2 Find a willing volunteer and walk them through our survey. Let them drive, but ask them to speak their thoughts aloud so you can write them in the form.
- 3 Shower your volunteer with love and Mozilla gear. Big thanks to them (and you) for helping us make Webmaker better for everyone.
Optional File follow-up bugs on Bugzilla! See how above.